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12 Months Warranty

12-Month Parts-Only Warranty for Diesel Generators

Warranty Provider:

Company Name: TRACKSONHIRE LTD

Warranty Coverage:

  1. Warranty Term:

    • This warranty is valid for a period of 12 months from the date of purchase of the diesel generator, as evidenced by the original purchase receipt or invoice.

  2. Coverage Details:

    • Parts Coverage: This warranty exclusively covers the parts of the diesel generator. It includes the replacement or repair of parts that are found to be defective due to material or workmanship issues under normal usage conditions.
    • Exclusions: This warranty does not cover labor costs for the removal, installation, or repair of any parts. It also does not cover any other expenses related to the repair or replacement of parts.

Warranty Limitations:

  1. Consumables and Wearable Parts:

    • This warranty does not cover consumables or wearable parts such as filters, lubricants, batteries, and similar items.

  2. Improper Use:

    • Defects or damages resulting from negligence, improper storage, installation, maintenance, or operation, as well as from modifications, alterations, or repairs not made in accordance with the manufacturer’s specifications, are not covered.

  3. External Causes:

    • This warranty does not cover damage caused by external causes such as accidents, acts of God, or other actions or events beyond the reasonable control of TRACKSONHIRE LTD.

Warranty Claims:

  1. Notification:

    • To initiate a warranty claim, the Buyer must contact TRACKSONHIRE LTD within the warranty period, providing proof of purchase and a detailed description of the defect.

  2. Inspection:

    • The defective part must be returned to TRACKSONHIRE LTD or its designated service center for inspection. The Buyer is responsible for the cost and risk of transport of the defective part.

  3. Resolution:

    • Upon verification of the defect, TRACKSONHIRE LTD will, at its discretion, repair or replace the defective part. Replacement parts may be new or refurbished at the discretion of TRACKSONHIRE LTD.

General Provisions:

  1. Warranty Transfer:

    • This warranty is non-transferable and is only valid for the original purchaser.

  2. Limitation of Liability:

    • The liability of TRACKSONHIRE LTD under this warranty is limited to the repair or replacement of defective parts.
    • Personal Injury and Death: Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited by law.
    • Other Damages: To the fullest extent permitted by law, TRACKSONHIRE LTD shall not be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits, property damage, or other economic loss arising out of or related to the use or inability to use the generator.

  3. Governing Law:

    • This warranty shall be governed by and construed in accordance with the laws of England and Wales.

  4. Customer Acknowledgement:

    • The Buyer acknowledges having read and understood this 12-month parts-only warranty and agrees to its terms and conditions. The Buyer also acknowledges that this warranty gives specific legal rights, and there may be other rights which vary from jurisdiction to jurisdiction.

Additional Terms and Conditions:

  1. Disclaimer of Warranties:

    • "We sell all items 'as is' and 'with all faults'. We make no representations or warranties of any kind, express or implied, about the condition, fitness for a particular purpose, or safety of the items sold. You acknowledge and agree that no warranties are given and that all implied warranties of merchantability and fitness for a particular purpose are expressly excluded."

  2. Safety and Usage Instructions:

    • "This warranty is void if the generator is not used in accordance with the safety and usage instructions provided. It is your responsibility to ensure the generator is installed, operated, and maintained properly."

  3. Indemnification:

    • "You agree to indemnify, defend, and hold harmless TRACKSONHIRE LTD, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your improper use, installation, or maintenance of the generator."

  4. Risk Transfer:

    • "Risk of loss or damage to items passes to you upon delivery. You are responsible for ensuring that you have adequate insurance coverage for the items from this point forward."

  5. Inspection and Due Diligence:

    • "You acknowledge that it is your responsibility to inspect and evaluate the items before purchase. By completing the purchase, you agree that you have conducted all necessary inspections and due diligence and accept the items as they are."

  6. Notification of Changes:

    • "TRACKSONHIRE LTD reserves the right to modify the terms of this warranty at any time, provided that such modifications shall not apply to generators purchased prior to the effective date of the modifications."