Delivery Information

At Affordable Generators, we strive to offer flexible and convenient shipping options to meet your needs. We provide worldwide delivery for our products, ensuring that no matter where you are, you can receive your order in a timely and efficient manner.

Worldwide Delivery

We can arrange worldwide delivery for your product(s). Whether you're located within the UK or internationally, we have partnerships with reliable shipping carriers to ensure your products arrive safely and promptly.

How to Obtain a Shipping Quote

If you would like us to include the cost of delivery/shipping in your quote, please provide us with the final destination of your product(s) within your enquiry. This information allows us to accurately calculate the shipping costs and provide you with a comprehensive quote. When requesting a shipping quote, please include:

  • The full address of the delivery destination.
  • Any specific delivery instructions or requirements (e.g., liftgate service, inside delivery).
  • Desired delivery timeframe or deadlines, if applicable.

Collection from Our Site

Products can also be collected directly from our site in Accrington, Lancashire. If you prefer to collect the products yourself or arrange your own transportation, please get in touch to schedule a collection time. When arranging for collection:

  • Ensure you or your chosen transportation provider brings appropriate identification and order confirmation details.
  • Confirm the collection time in advance to ensure your products are ready for pick-up.
  • Verify that your vehicle or chosen transportation method is suitable for the size and weight of the products being collected.

Delivery Process

Once your order is ready for dispatch, we will provide you with tracking information so you can monitor the progress of your shipment. Our shipping partners offer various delivery options, including standard, express, and expedited shipping, to accommodate your schedule and budget.

Packaging

All products are securely packaged to protect against damage during transit. We take great care to ensure that your order arrives in excellent condition. If you have any specific packaging requirements, please let us know at the time of your order.

Delivery Times

Delivery times vary based on the destination and the shipping method chosen. We will provide you with an estimated delivery date once your order is processed. For international shipments, please be aware that customs processing may affect delivery times.

Customs and Import Duties

For international deliveries, please note that customs and import duties may apply. These charges are the responsibility of the recipient. We recommend contacting your local customs office for more information on applicable fees and procedures. Affordable Generators is not responsible for any delays caused by customs clearance processes.

Special Delivery Instructions

If you have any special delivery instructions or requirements, please inform us at the time of placing your order. This may include:

  • Specific delivery dates or times.
  • Instructions for delivery to a particular area of your property.
  • Any accessibility considerations that need to be addressed.

Returns and Damages

In the unlikely event that your product arrives damaged or if you need to return an item, please refer to our Returns Policy for detailed instructions on how to proceed. We are committed to ensuring your satisfaction and will work with you to resolve any issues promptly.

Contact Information

For any questions or further assistance with your delivery, please contact our customer service team at:

Affordable Generators
info@affordablegenerators.co.uk
01254476679

We are here to help and ensure that your experience with Affordable Generators is seamless from start to finish.

Thank you for choosing Affordable Generators. We look forward to serving you and delivering quality products to your doorstep.